I gotta have it! What to do?
Not sure what you need? We’re here to help!! Or inquire about our design services. Either way, just send us some deets by connecting with us through our website, giving us a ring, or shooting us an email. We’ll get you started asap.
Just want us to check availability? Submit a wishlist and we’ll get back to you asap with availability of your requests & info about gettin’ it there & back.
Ready to seal the deal? Once you confirm your wants & needs, we’ll send you a proposal with payment info. Super easy!
I wanna see your stuff! How?
We’d love to show you what we’ve got! Just shop our site and give us a holler. Already shopped our site & still wanna see our loot in person? Then connect with us through our website, ring us, or write us to let us know what dates & times work best for you to stop by. We’re by appointment because we’re often out servicing your awesome events and spaces & the street-level doors of our penthouse do stay locked.
I really wanna plan ahead. But how far should I?
As soon as you have your date(s) & venue/location! Think Relics first! Booking as early as possible gives you the advantage with more available loot. We do offer a save-the-date retainer. Otherwise, it’s up to you but first come, first serve with a payment or deposit.
My planner, caterer or venue said they’ll supply the dishes, tables, chairs, etc. And they’re “included”. But I want yours!!
Save-the-date retainer! What is that?
I have ideas but don’t know how to put it together! Can you help?
Whether it’s one feature of your event or the whole affair, one room or the whole place, we’ll help you choose pieces or choose for you. Whether you’re undecided, or know of certain pieces you want but are unsure of how to pull it all together, or even if you have some of your own pieces to incorporate, we’ve got you covered.
Our process is simple. We’ll send those carefully-curated-by-us pieces (with some guidance tips of course) on their merry way for you & yours to set up & make pretty. OR we’ll show up, set up & make pretty: putting it all together, paying attention to the details, making it picture perfect. Either way, our design/installation team will be the ones making it all cohesive & unforgettable.
For events, our Design/Installation Services do NOT include planning or coordination services, but our design/installation team LOVES working with a coordinator/planner who acts as the project manager handling your timeline & logistics & ensuring your entire day runs smoothly from start to finish. These Design/Installation Services begin with a carefully curated customized order & must be reserved in advance. Please inquire.
Site visits are available upon request, billed at an hourly rate per rep plus mileage, must be paid in advance unless a confirmed order has already been placed. The first hour’s rate for one rep will be applied towards orders with a minimum of $1250 in rentals.
See our design services page for more info.
I want beautiful signage but have not-so-beautiful handwriting. Will you do it?
I want the D.I.Y. look but have no T.I.M.E. Will you create my custom ideas for me?
I want it all. And I want it delivered. But how?
Our Delivery/Retrieval Services are available for orders over $500 in rentals. Our team will deliver your pieces & go back afterwards to whisk them away. We charge a base rate of $125 each way plus mileage for up to a 15′ truck, but we gladly accommodate larger and long-distance orders. See maps below for a breakdown of order minimums based on distance.
After hours services (outside of 9a-4p Monday-Friday) are additional. Additional fees may be assessed for venues/locations requiring substantial time or effort at time of delivery/retrieval. Placement of large furniture items is included. Installation/Dismantling Services are also available and may be required for orders of a certain size. Meals may be required if reps are required to be onsite for an event flip. Will-call is available. You’re also welcome to work with courier services for smaller and same-day deliveries of eligible items if they’d like to pick up from us.
Prices for Delivery/Retrieval Services vary based on distance, physical size of order, service tier needed, and scheduled times. These services include the time & labor involved in loading the vehicle/trailer, driving to the venue/location, delivering all items on order, setting up all large furniture items (if present) according to floor plan, driving back to warehouse, returning to location to pick up items at end of rental period, driving back to warehouse, time & labor to unload vehicle/trailer, & place items back into warehouse.
See our Pricing Guide for more info.
I need help! Can you set-up, decorate, install?
Our Installation Service of unpacking & placement (aka set-up or decorate) differs from our Delivery Service which includes placement of large furniture items ONLY but not unpacking the rest . Our Installation Service is carried out under the direction of the client or the client’s coordinator/planner, unless it’s a purely Relics-styled vignette/event. This Installation Service must be reserved in advance. Please inquire. Read here and see maps below for more info.
I want unforgettable! But want to forget clean-up.
I love to entertain but hate to clean the dishes! Won’t you?
What else do you do with all of this stuff?!
Subscription services: COMING SOON! Read more about it here.
Space rental: See our space rental page for more info and pricing.
Commercial sourcing: Our ability to procure and curate amazing collections for the rental market doesn’t just stop there. While we’re out and about, we can certainly keep your wants and needs in mind. Read more about it here.
I’d rather spend $$$ on more rentals than delivery services. So can I pick up?
Will-call pick up & drop off are by appointment only. In order to accommodate any way we can, After Hours Will-call appointments are available for an additional fee so please inquire. Will-call may be unavailable for orders of a certain size so please inquire. Will-call orders under $250 will incur a handling fee to help reduce serious dock congestion.
CAREFUL! The majority of damages occur during transport & the client is responsible for all damages once rentals leave our dock (23). You’re also welcome to work with courier services for smaller and same-day deliveries of eligible items if they’d like to pick up from us.
I’m a china girl & I want yours! How does it work?
No idea where to start? We love this part! We’ll walk you through our collections & advise you on what will work best. Still can’t decide due to our over-the-top tabletop temptations? A complimentary Dish Consultation is in order. Or we can choose for you (06)!!
I’m claiming them for my event! So how long can I keep them?
Please note that during the DNC and other peak times, event orders will be subject to single-day event rental rates for each 24-hour period out of our warehouse.
My location is out of town. That okay?
Can I combine my loot with your loot?
I only need a few things. Do you require a minimum?
For delivery orders, required order amounts vary by distance beginning at $500 in rentals so please inquire.
Advanced reservations are always recommended. However, the Blush, Hollywood, Glenda, & Lady Rose Seating and throne chairs are for delivery orders only.
For orders less than $250 in rentals, just ring us and we’ll take your order over the phone. For appointments the week of your rental date(s), we will try to accommodate pending our schedule & loot availability. A 10% Rush Fee applies to allow our staff to prepare the contract, process the payment, schedule the drop-off appointment, pull the items, and prepare them, all on short notice while you wait. (See 14 regarding will-call pick up/drop off policies and handling fee and see 23 regarding the 15% limited damage waiver.) Please allow at least one hour for the appointment.
If you’re one of our “friendors”, just ring us!
It's down to the wire & I need some things! Can you help me?
If you’re one of our “friendors”, just ring us!
So many pretties to choose from! Can I change my mind?
The dishes will look lovely! But what happens after it’s over?
Oops! I damaged it! What happens?
Because we are a specialty rentals boutique, we source and maintain items that are unique to the rental market. As a result, our procurement and maintenance costs are higher than many standard rental operations. Due to higher procurement costs of tabletop items (such as non-wood/non-metal (i.e. glass, porcelain, etc) candle & floral items, food/beverage service items, & mirrored items), any irreparable or unreturned tabletop items will be five times the rental fee. Unless covered by the Limited Damage Waiver, all other items’ repair & replacement costs will be determined by an RR-chosen repairer/appraiser. Credit card info is required at time of reservation to cover repairs & replacements.